What happens if I reach the limitation of view numbers?
We will send you an email to let you know that the limitation has been reach. Your project will be broadcast in low quality. To retrieve the best quality, if you have a Starter Plan you need to upgrade to Premium Plan. If you have a Premium Plan you need to upgrade to an Enterprise Plan.
Do you provide special pricing for Academic use or any volume discounts?
Yes. We offer special pricing for teachers and students as well as special Campus Edition (30+ seats). Please visit our dedicated store for details. Or contact us if you have any questions: email@example.com.
How do I activate my subscription?
Once the payment is confirmed, you instantly receive an activation key by email that you can copy then paste into the window “Wonda> Register” from the main menu of the application. You will then access software features depending on your Plan. No need to reinstall the application.
You can use your license key on multiple desktop workstations, only one at a time.
What is included in the Starter and Premium Plans?
Both plans give you the right to use Wonda VR Studio to create an unlimited number of projects without any time or geographical restrictions.
It also gives you (or your client / team) the rights to use the following viewer applications:
- Wonda VR Web Player (for preview and publication).
- Wonda VR WebVR Player, therefore compatible with HMDs (Oculus Rift, HTC Vive and Windows Mixed Reality).
- Wonda VR Mobile iOS and Android Application to preview and publish your project in Magic Window mode or VR mode using your Cardboard, Gear VR and Daydream headsets.
- Preview you project on stand alone headsets such as the Oculus Go.
You also have access to priority support (48h or 24h Email support) and have access to a private server to store and stream your project.
Can I publish a project on the web with a Starter Plan?
You sure can! No watermark will be visible but you will not have access to staging features (see question below).
In which case do I get a watermark?
A watermark “Powered by Wonda VR” will be present throughout online desktop experiences for all projects edited with Educational Licences (Student, Academic and Campus).
Starter and Premium plans let you create online desktop experiences without any watermark.
How long does a subscription last?
When you buy a Starter Plan or Premium Plan, you can keep using Wonda Studio and any associated services provided with your plan for the duration of your subscription (i.e. one year). After your subscription ends, you will still be able to access projects stored on your computer but not open it in the editor, and to be able to view them if they are locally stored on the Wonda VR app or a standalone headset
Can I subscribe for one month?
No, our subscription plans are only available for one year.
I have a Starter Plan but I need a feature available with the Premium Plan? Can I upgrade my plan?
Sure you can, send us an email to firstname.lastname@example.org and we will send you a voucher to purchase the Premium Plan at a preferential price.